top of page

Terms of Use

Last updated: 17-Nov-2025

​

Welcome to www.mirrora.ai (the “Website”). The Website is operated by MIRRORA L.P. ("MIRRORA", “Mirrora”, “we”, “us” or “our”).

These Terms of Use (the “Terms”) govern your access to and use of the Website. Please read them carefully. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

These Terms are supplemented by and incorporate by reference our Privacy Policy and Cookies Policy, which explain how we process personal data and use cookies and similar technologies.

​

​

1. Who we are

 

The Website is operated by:

MIRRORA L.P.
Praxitelous 24
35131, Lamia
Greece

Email: hello@mirrora.ai
Website: www.mirrora.ai​

​​

​​

2. Scope of these Terms

 

2.1 These Terms apply to your use of the mirrora.ai Website, including any content, information, materials and features made available on or through it.
2.2 The Website may describe the Mirrora Autonomous Shopper product and allow you to initiate the purchase of subscription packages or to contact us about the Services. Any such subscriptions or other paid Services are governed by a separate agreement between you (or your organisation) and MIRRORA L.P. (for example, the “Mirrora Subscription Terms” accepted during an online order or a signed order form / master services agreement).
2.3 In the event of any inconsistency or conflict between these Terms and any separate written agreement for the Mirrora Services, that separate agreement shall prevail for the relevant Services. These Terms do not modify your rights and obligations under such separate agreements.

​​

​​

3. Eligibility and business use

 

3.1 The Website is intended primarily for business and professional users (for example, employees and representatives of e-commerce companies and other organisations).

3.2 By using the Website, you confirm that:

  • you are at least 18 years old and have legal capacity to enter into these Terms; and

  • if you use the Website on behalf of a company or other organisation, you are authorised to do so.

3.3 Nothing in these Terms is intended to exclude or limit any mandatory rights that may apply to you under consumer protection laws, if and to the extent you use the Website as a consumer.

 

3A. Business customers
3A.1 The Mirrora Services are intended exclusively for use in the course of business by companies, organisations and independent professionals.
3A.2 If you later enter into a Mirrora Subscription Agreement or other service contract with us via the Website, you represent and warrant that you are acting for purposes relating to your trade, business, craft or profession.
3A.3 To the extent you are in fact a consumer, nothing in these Terms is intended to exclude or limit any mandatory rights you may have under applicable consumer protection laws. In case of conflict, those mandatory provisions prevail.

​

​

4. Permitted use of the Website

 

4.1 You may use the Website only in accordance with these Terms and applicable laws and regulations.

4.2 You may:

  • browse and view the content of the Website;

  • use the contact forms to request information or a demonstration;

  • download or print reasonable portions of the content for your internal business use in evaluating Mirrora, provided that you do not remove or modify any copyright or proprietary notices.

4.3 You must not:

a) use the Website in any way that violates applicable law, regulation or rights of others;
b) use the Website for any fraudulent, abusive, harmful or otherwise objectionable purpose;
c) attempt to gain unauthorised access to the Website, our systems or networks connected to it;
d) probe, scan or test the vulnerability of the Website or any related system;
e) introduce viruses, trojans, worms, logic bombs or other malicious or harmful code;
f) interfere with or disrupt the operation of the Website or any related systems;
g) use the Website for sending unsolicited commercial communications (spam);
h) use any automated means (including bots, crawlers, spiders, scrapers or scripts) to access, monitor, copy, index or collect data from the Website, except for standard indexing by search engines in accordance with our robots.txt;
i) reverse engineer, decompile or disassemble any part of the Website, except to the extent allowed by mandatory law;
j) remove, obscure or alter any copyright, trademark or other proprietary notices.

​

​

5. Information on the Website; no offer and no advice

 

5.1 The content on the Website is provided for general information and marketing purposes only. It describes, at a high level, our Mirrora Autonomous Shopper and related concepts.

5.2 General Website information (no offer or advice)
Except where expressly stated in a separate written agreement or in the Mirrora Subscription Terms applicable to your Subscription, the content on the Website is provided for general information and marketing purposes only and does not in itself constitute:
(a) a binding offer, quotation or proposal;
(b) legal, financial, technical or other professional advice; or
(c) a promise that the Services will achieve any particular result or performance level in your specific environment.

5.3 Features, capabilities, performance characteristics, benchmarks, benefits and use cases described on the Website are illustrative and may vary depending on configuration, integration, customer environment and other factors. Any commitment regarding the Services, including service levels and warranties, will be set out only in a separate written agreement between you (or your organisation) and MIRRORA.

5.4 You are solely responsible for how you use the information on the Website and for decisions taken based on it.

​

​

6. Accounts and secure areas (if applicable)

 

6.1 If we provide you with access to any password-protected or secure area of the Website (for example, a customer portal or dashboard), you must:

  • keep your login credentials confidential;

  • not share your account with third parties;

  • ensure that your account is used only in accordance with any applicable service agreement.

6.2 You are responsible for all activity that occurs under your account, unless you promptly notify us of any actual or suspected unauthorised use.

6.3 We may suspend or terminate access to secure areas if we reasonably believe that:

  • your account has been compromised;

  • your use breaches these Terms or applicable law; or

  • suspension is necessary to protect the Website, the Services, us or third parties.

​

​

7. Intellectual property

 

7.1 Unless otherwise stated, all rights in and to the Website and its content, including but not limited to text, graphics, logos, icons, images, diagrams, audio or video materials, user interfaces, software, layout, design and structure (collectively, the “Content”) are owned by or licensed to MIRRORA and are protected by copyright, trademark and other intellectual property laws.

7.2 “Autonomous Shopper” and associated logos and marks are trademarks or trade names of MIRRORA L.P. or its licensors. Other names and logos on the Website may be trademarks of their respective owners.

7.3 Except as expressly allowed in these Terms or by mandatory law, you must not:

  • reproduce, distribute, publicly display, publicly perform, modify, translate, adapt or create derivative works from the Content;

  • use any trademarks, logos or other proprietary information of MIRRORA without our prior written consent;

  • use meta tags or other hidden text incorporating any MIRRORA name or trademark.

7.4 No rights are granted to you in any intellectual property except as explicitly set out in these Terms.

​

​

8. Third-party content and links

 

8.1 The Website may contain links to websites, content, products or services of third parties (“Third-Party Sites”). These are provided solely for convenience and information.

8.2 We do not control and are not responsible for Third-Party Sites, including their content, availability, security, privacy practices or terms of use. The inclusion of links does not imply endorsement or association.

8.3 Your use of any Third-Party Site is at your own risk and subject to the terms and policies of that site.

​

​

9. Privacy and cookies

 

9.1 The processing of personal data in connection with your use of the Website is described in our Privacy Policy – Mirrora, which forms part of these Terms.

9.2 Our use of cookies and similar technologies on the Website is described in our Cookies Policy – Mirrora. When required by law, we obtain your consent before setting non-essential cookies.

9.3 By using the Website, you acknowledge that you have been informed about our data processing and cookie practices as set out in those policies.

​

​

10. Warranties and disclaimers

 

10.1 The Website and all Content are provided on an “as is” and “as available” basis, without any warranties or representations of any kind, whether express or implied.

10.2 To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to:

  • warranties of accuracy, completeness, quality or reliability of the Content;

  • implied warranties of merchantability, fitness for a particular purpose and non-infringement;

  • warranties that the Website will be available, uninterrupted, secure or error-free;

  • warranties that defects will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components.

10.3 We do not guarantee that the information on the Website is up to date or that it accurately reflects the current state of our Services. We may update, modify or remove Content at any time without notice.

10.4 Nothing in these Terms excludes or limits any warranties that cannot be excluded or limited under applicable law.

​

​

11. Limitation of liability

 

11.1 Nothing in these Terms excludes or limits our liability:

  • for death or personal injury caused by our negligence;

  • for fraud or fraudulent misrepresentation; or

  • to the extent such exclusion or limitation would be unlawful.

11.2 To the fullest extent permitted by applicable law, we shall not be liable to you for:

  • any indirect, consequential, incidental, special or punitive damages;

  • any loss of profit, revenue, business, contracts, goodwill, data, or anticipated savings;

arising out of or in connection with your use of, or inability to use, the Website or any Content, even if we have been advised of the possibility of such damages.

11.3 Without prejudice to the above, and to the extent permitted by applicable law, our total aggregate liability to you arising out of or in connection with the Website and these Terms, whether in contract, tort (including negligence) or otherwise, shall be limited to one hundred euro (EUR 100).

​

​

12. Indemnity

 

To the extent permitted by applicable law, you agree to indemnify and hold harmless MIRRORA L.P., its partners, officers, employees and agents from and against any and all claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of or related to:

  • your breach of these Terms; or

  • your misuse of the Website or the Content.

​

​

13. Changes to the Website and these Terms

 

13.1 We may, at any time and without prior notice:

  • modify, update, suspend or discontinue any part of the Website or Content;

  • restrict access to some or all parts of the Website.

13.2 We may update these Terms from time to time. The updated Terms will be posted on the Website with a revised “Last updated” date. Changes become effective upon posting, unless otherwise stated.

13.3 Your continued use of the Website after the updated Terms have been posted constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Website.

​

​

14. Governing law and jurisdiction

 

14.1 These Terms and any non-contractual obligations arising out of or in connection with them are governed by and shall be interpreted in accordance with the laws of Greece, without giving effect to its conflict-of-laws rules.

14.2 You and we agree that the courts of [Athens, Greece] shall have exclusive (or, if you prefer, you may change this to “non-exclusive”) jurisdiction over any dispute arising out of or in connection with these Terms or your use of the Website.

​

​

15. Severability

 

If any provision of these Terms is held to be invalid, unlawful or unenforceable by a competent court or authority, such provision shall be interpreted in a manner consistent with applicable law to reflect, as nearly as possible, the original intent, and the remaining provisions shall remain in full force and effect.

​

​

16. No waiver

 

Our failure or delay in exercising any right or remedy under these Terms does not constitute a waiver of that or any other right or remedy. Any waiver must be in writing to be effective.

​

​

17. Contact

 

If you have any questions or comments about these Terms or the Website, you can contact us at:

MIRRORA L.P.
Email: hello@mirrora.ai
Website: www.mirrora.ai

bottom of page